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Patient Communication Systems

Automate patient touchpoints and reduce no-shows.

Effective patient communication reduces no-shows, improves satisfaction, and increases retention. We set up and manage WhatsApp Business, automated appointment reminders, follow-up sequences, and full patient journey automation systems tailored to healthcare practices.

Why this matters

Automated appointment reminders alone can reduce no-shows by up to 38%. Consistent follow-up communication increases patient retention by 25%.

What's included

WhatsApp Business setup & automation
Appointment reminder systems
Lead capture & follow-up forms
Email & SMS integration
Patient journey automation
Auto-reply configuration
Multi-channel communication
Performance tracking

Our process

STEP 1

Assess

Map your current patient communication touchpoints.

STEP 2

Design

Create communication workflows for each patient stage.

STEP 3

Implement

Set up tools, automations, and integrations.

STEP 4

Optimize

Monitor and refine communication performance.

Pricing & tiers

Three transparent options to match your stage and budget.

Basic

Quick Setup

R1,000 – R2,000 (setup)

  • WhatsApp Business setup
  • Basic auto-replies
Standard

Smart Comms

R2,500 – R4,000 setup + R500/mo

  • Appointment reminders
  • Lead capture forms
  • Follow-ups
Premium

Full Automation

R5,000+ setup + R1,000 – R3,000/mo

  • Full automation system
  • Email + SMS integration
  • Patient journey automation

👉 Better retention + fewer missed bookings

Not sure which tier is right?

Book a free consultation and we'll recommend the best fit for your practice.

Talk to us